THE
NORFOLK
RETREAT
New Data Protection Regulation
Introduction
Your personal data is data which by itself or with other data available to us can be used to identify you. The data protection statement sets out how we’ll use your personal data. By using our services, you agree to the use of the data that we collect in accordance with this Privacy Policy.
The type of personal data we collect and use
[Data in relation to credit card payments is processed by Stripe Payments, a secure payment processor and have their own privacy policy.]
We collect most data at a check out to ensure we have correct delivery details. Data is also collected via contact form, subscription window on our website and anything provided by you directly.
The personal data we use may include:
• Name
• Contact number and/or email address
Providing your personal data
We’ll tell you if providing the above personal data is optional to fulfil your inquiry.
Monitoring of communication
Subject to applicable laws, we’ll monitor and record your emails, text messages and other communications in relation to your dealing with us. This is only when we need to see record of what’s been said and only regarding your inquiry and for a short period of time after your stay.
Using your personal data: the legal basis and purpose
We’ll process your personal data:
Based on your consent and as necessary to help us with your inquiry.
Sharing of your personal data
We will not share your personal data with anyone, any information collected is solely for our use.
Cookies
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.
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Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites
Our website does contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your rights under applicable data protection law
Your rights are as follows (nothing that these rights don’t apply in all circumstances and that data portability is only relevant from 25th of May 2018):
• The right to be informed about our processing of your personal data;
• The right to have your personal data corrected if it’s inaccurate;
• The right to object to processing your personal data;
• The right to restrict processing of your personal data;
• The right to have your personal data erased (the “right to be forgotten”);
• The right to request access to your personal data and information about how we process it;
• The right to move, copy or transfer your personal data (“data portability”)
You have the right to complain to the Information Commissioner’s Office. It has enforcement powers and can investigate compliance with data protection law: ico.org.uk.
CHANGES TO THIS POLICY
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy if you are on our mailing list. However, to be on the safe side, you should read this document each time you use the website to ensure that it still meets with your approval.